Privacy Policy

Effective Date: June 2, 2025

Welcome to TAWCKS WORLD. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Who We Are

TAWCKS WORLD is an Australia-based company offering cutting-edge solutions in Artificial Intelligence (AI) and Cybersecurity. Our services include AI-driven cybersecurity tools, professional consulting, risk assessments, training, and technology products for businesses of all sizes.

2. What Information We Collect

We collect the following types of personal and non-personal information:

a) Personal Information: Name, Email address, Contact number, Business name and role, IP address, Location data, Any other information you provide through contact forms, demo requests, or newsletter subscriptions.

b) Automatically Collected Information: Browser type and version, Operating system, Pages visited and time spent, Referring URL, Cookie data.

3. How We Collect Your Information

We collect personal information in the following ways:

• When you visit our website
• When you fill out a form (e.g., contact, newsletter, demo request)
• When you engage with our services
• When you communicate with us via email or phone
• Through cookies and analytics tools

4. Why We Collect Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Provide and improve our products and services
• Send updates, newsletters, and promotional materials (only if you opt in)
• Improve website functionality and user experience
• Meet legal and regulatory requirements
• Protect our systems from fraud and cybersecurity threats

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Trusted third-party service providers
• Law enforcement or regulatory authorities
• Professional advisors under confidentiality obligations

6. Storage and Security

We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification, or disclosure. We use:

• Secure servers and firewalls
• Encryption where applicable
• Access controls and staff training on data protection

7. International Data Transfers

Your data is primarily stored and processed in Australia. In cases where service providers are located overseas, appropriate safeguards are in place to protect your data in accordance with Australian Privacy Law.

8. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and understand usage patterns. You can disable cookies through your browser settings, though this may affect functionality.

9. Your Rights

Under Australian law, you have the right to:

• Access the personal information we hold about you
• Request corrections
• Withdraw your consent
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect data from children. If discovered, such data will be deleted promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates your acceptance of any changes.

13. Contact Us

If you have any questions or concerns, please contact:

TAWCKS WORLD PTY. LTD.
Lyndhurst, Melbourne, Victoria.
Email: connect@tawcks.world
Phone: 0452604422

You may also contact the OAIC via https://www.oaic.gov.au